Pick-Up Instructions

We monitor your flight number so we know if you're on time, early, or delayed. If your flight is bumped or canceled, let us know your plans, and we’ll adjust accordingly.

Melbourne Airport T1, T2 and T3

We will meet you at the designated ride-share pick-up zone. If exiting T1, walk straight out to the Ride Share area. If exiting T2, turn left and walk towards T1, then cross the pedestrian crossing in front of T1 (Qantas terminal). If exiting T3, cross the pedestrian crossing in front of T3 to reach the middle section, then walk towards the T1 end of the Ride Share zone. This is the same area used for pick-ups by friends or family.

Unless you have requested an indoor meeting, we will typically be located towards the Qantas end of the pick-up zone in Lane 1, the ride-share lane closest to the terminal (not the car park side).

As traffic and conditions may vary, we will contact you upon arrival to confirm our exact location. Here is a map for your reference

Melbourne Airport T4

Turn right as you come out of the T4 terminal and walk towards the escalators heading up to Level 1 of the T4 carpark (up above the buses)

Please note that traffic and conditions can vary, so we'll contact you when we arrive to confirm our exact location.

Here is a map for your reference